Terms and Conditions

Welcome to Mystic-Crystal! These terms and conditions outline the rules and regulations for the use of our website and the purchase of products.

By accessing this website and/or purchasing products from us, you agree to accept and comply with these terms and conditions. Please read them carefully before using our website or making a purchase.

1. Definitions

"Web Shop," "we," "us," or "our" refers to the owners and operators of this website.
"You" refers to the user or customer accessing our website and/or purchasing products from us.
"Products" refers to the goods or services available for purchase on our website.

2. Product Information

We make every effort to accurately display the products available for purchase on our website, including descriptions, images, and prices. However, we do not guarantee the accuracy, completeness, or reliability of this information. Product availability and pricing are subject to change without notice.

3. Ordering and Payment

To place an order, you must provide accurate and complete information, including your name, shipping address, and payment details.
By submitting an order, you agree to pay the specified price for the products, including any applicable taxes and shipping fees.
We accept payment via Paypal. Payment must be made in full at the time of purchase.

4. Shipping and Delivery

We will make every effort to ship your order in a timely manner. However, we cannot guarantee delivery dates or times.
Shipping costs and delivery times may vary depending on your location and the shipping method selected at checkout.
We are not responsible for any delays, damages, or lost shipments caused by third-party shipping carriers.

5. Returns and Refunds

If you are not satisfied with your purchase, you may return the product(s) for a refund or exchange within 28 days of receipt, subject to our return policy.
To initiate a return, please contact our customer service team for instructions. Returned products must be unused, in their original packaging, and accompanied by proof of purchase.
Refunds will be issued to the original form of payment within 7 days of receiving the returned product(s).

6. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Web Shop or its licensors and is protected by copyright and other intellectual property laws.
You may not use, reproduce, or distribute any content from this website without our prior written consent.

7. Limitation of Liability

In no event shall Web Shop, its affiliates, or its employees be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of this website or the purchase of products.

8. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.

9. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. By continuing to use our website or purchase products from us after such changes are made, you agree to be bound by the revised terms and conditions.

If you have any questions or concerns about these terms and conditions, please contact us at admin@mystic-crystal.co.uk.

Thank you for choosing Mystic-Crystal